Work with a leading professional signage company specializing in legal, MUTCD, security, and OSHA-compliant signage. 

We are dedicated to providing businesses with high-quality products and exceptional service. 

As an Account Manager, you will play a pivotal role in building and maintaining strong client relationships, driving sales, and ensuring customer satisfaction.

Responsibilities:

1. Customer Outreach:

• Proactively engage with warm business leads to build and manage a portfolio of at least 100 active B2B accounts.

• Develop long-term client relationships by leveraging your knowledge of professional signage solutions.

2. Order Management:

• Serve as the primary point of contact for clients, managing orders from inception to completion.

• Simplify the ordering process, eliminating the need for clients to navigate the website or traditional methods.

• Collaborate with our in-house design team to service custom orders and ensure client specifications are met.

• Create and manage quotes and purchase orders for established business clients.

3. Client Support and Follow-Up:

• Conduct regular follow-ups to ensure customer satisfaction and uncover opportunities for repeat business.

• Address client inquiries promptly, resolve issues effectively, and provide tailored product recommendations.

4. Sales Growth:

• Meet or exceed sales targets by identifying new business opportunities and upselling relevant products.

• Monitor client purchasing trends to anticipate their needs and offer customized solutions.

• Maintain consistent client outreach to stay top-of-mind and foster continued engagement.

5. Administrative Tasks:

• Maintain accurate records of client interactions, orders, and feedback to ensure seamless account management.

• Prepare performance reports on accounts and recommend strategies for improvement.

Qualifications:

• Proven experience in B2B account management, sales, or a related field.

• Strong communication, interpersonal, and relationship-building skills.

• Detail-oriented with excellent organizational and multitasking abilities.

• Proficiency in CRM tools and order management systems is a plus.

• Knowledge of the professional signage industry is highly desirable.

Why work with us?

Be part of a collaborative and dynamic team passionate about delivering industry-leading signage solutions.

Opportunity to work with a growing customer base and make a significant impact on business success.

Competitive salary, commission structure, and growth opportunities.