Position Overview
People First BPO is seeking a proactive and detail-oriented Human Resources Generalist to support and manage core HR functions, including payroll administration, compliance with Dominican labor regulations, and employee lifecycle processes. The ideal candidate will have strong organizational skills, experience with government reporting platforms, and the ability to manage multiple HR and administrative responsibilities with a high level of confidentiality.

Key Responsibilities

• Manage and process payroll, including ISR (income tax) calculations, vacation accruals, and severance/termination benefits in accordance with Dominican labor law.

• Handle HR reporting and compliance through government platforms such as TSS, SISALRIL, IDOPPRIL, and the Ministry of Labor.

• Ensure compliance with Dominican labor laws and internal HR policies.

• Support employee onboarding, documentation, and personnel file management.

• Assist with HR administrative processes, employee records, and internal reporting.

• Coordinate HR-related communications and support employees with HR inquiries.

• Maintain accurate payroll and HR documentation while ensuring confidentiality and data integrity.

Qualifications & Requirements

• Previous experience in a Human Resources Generalist or similar HR role.

• Proven experience in payroll management and processing.

• Strong knowledge of Dominican labor regulations and compliance requirements.

• Experience using government HR platforms (TSS, SISALRIL, IDOPPRIL, Ministry of Labor).

• Intermediate Excel skills for reporting and payroll tracking.

• Intermediate English proficiency (written and verbal).

• Experience supporting HR administrative functions and internal processes.

Core Competencies

• Strong analytical thinking and decision-making skills.

• Excellent planning and organizational abilities.

• Ability to manage multiple priorities and deadlines effectively.

• High level of responsibility, professionalism, and confidentiality.